Money Matters
Paying your rent
The association needs tenants to pay their rent and service charges by the first day of the calendar month in order to maintain the services provided.Methods of paying your rent
You can currently pay your rent by one of the following methods and our housing management team are available to provide help and advice for those with money worries.Please click a method for further information:
Collected on the 1st or 20th of every month. Paying by direct debit is the easiest, most efficient option for you to choose. Your rent is taken from your bank account automatically, and if your rent goes up or down, we will alter the direct debit amount for you. If you would like to pay your rent in this way you can download a direct debit form from this website.
Using this method ensures that your rent is automatically sent from your bank account to LYHA. You can arrange for the standing order to come out weekly or monthly on dates chosen by you. You can arrange this by contacting your bank via the telephone or internet or you can download a standing order form from our website. Alternatively you can contact a member of the customer services team who will be happy to forward a standing order mandate to your home address. If your rent amount changes, you must notify your bank so that the correct payment can be made.
If you are registered with your bank for either of these, you can make a payment in this way at your convenience 24 hours a day. You will need to set up Leeds and Yorkshire Housing Association as a bill payee and quote your tenant reference number. If you require assistance, please contact your bank who will be happy to help you with this process. Our bankers are Nat West. Our bank account number is 00503118 and the sort code is 56-00-54.
You can arrange for your rent to be paid on a weekly or monthly basis via the Credit Union. The Credit Union account can enable you to budget both your income and expenditure. You can arrange this by contacting your credit union via the telephone or visiting one of their branches in the one stop shops or by collecting one of the start up packs from our offices.
You can make one off rent payments by debit card via our website. We do not accept credit card payments.
These can be sent or brought in to our head office and be made payable to "Leeds and Yorkshire Housing Association". You will need to write your name, address and tenancy number on the reverse which can be found on your rent statement.
You can pay cash at our head office but we prefer cheques please. If you choose this method you will be provided with a receipt by our customer service team. We will not accept cash payments at your home or at our estate/scheme offices.
These cards allow you to pay directly at your local Post Office. You will receive a receipt from the Post Office which should be kept safely for future reference. If you would like to pay by this method, please contact our customer services team.
This is a means tested benefit provided by your local authority to help people pay their rent. Anyone can apply for Housing Benefit e.g. if you are on a low income. You will need to contact your local authority to apply for Housing Benefit and request a receipt when you hand in your completed form to them. It is important that you provide all the information the local authority needs to deal with your claim. Please visit our Housing Benefit page to download an application form from your local authority and for further information on maximising your income.
Check your rent statement
Please click here to log into the Tenant Area to view your account.Do you have a bank account?
If not this may be financially excluding you from:- Obtaining a loan from a high street bank
- Paying gas and electric bills on direct debit tariffs rather than the more expensive pre paid meter option
With the help of the credit union we wish to give you the ability to become financially included.
