LYHA aims is to continuously improve the customer experience which we do by listening to and acting on customer feedback. You can now make a complaint or give a compliment via this website.
If your receive Universal Credit you will need to login to your UC Journal: https://www.gov.uk/sign-in-universal-credit from 1st April and update it with your new rent amount that we wrote to you with in February.
My career in housing began in the mid 1990’s, my first ‘proper’ job out of university. I worked for The Housing Corporation in an admin role, managing a portfolio of housing associations; processing paper applications for new schemes and managing cashflows amongst other things. This whet my appetite for development, as the role had given me an insight into the development process and the many challenges that came with it, so I pursued my new found goal of working for a housing association and started my career in development which has now spanned more than two decades!
Many of us are worried about rising heating costs and energy bills at the moment, especially with the cold weather and the fact that we're all at home a lot more than usual due to current lockdown advice.
LYHA appoints new fire safety equipment contractor
LYHA has appointed DFP Services as our new fire safety equipment contractor to maintain and repair the fire alarms, emergency lighting, smoke vents and fire extinguishers (where fitted) at your scheme.
DFP will carry out planned maintenance checks over and above those carried out by our own LYHA block inspectors and will also come out to check and reset systems in the case of a false activation.
As you will know, the government has announced a further national lockdown, beginning 5th January 2021. Naturally, this brings with it lots of challenges, worries and uncertainty.
We are optimistic that now the vaccine is here things will slowly start to improve, but unfortunately the first few months of 2021 will be tough.
Leeds & Yorkshire Housing Association (LYHA) is delighted to be part of the Kickstart Housing Partnership, a nationwide work-placement scheme led by Clarion Housing Group, the UK’s largest provider of affordable housing.
Winter can be a difficult time of year, especially in 2020/21 when we are not able to see friends and family in the usual way. If you are in need of support, please seek help and don't suffer in silence and keep an eye out for any older or vulnerable neighbours.
