We are pleased to announce that Penningtons Choices have recently been appointed as our consultants to carry out our Fire Risk Assessments.The assessment programme will start in April 2019 and take around 8-10 weeks to fully complete.
They will only be visiting our properties where there is a shared internal communal area, such as an entrance lobby. Please click here for the full list of properties that will be visited this year.
Are you passionate about customers having a voice?
Are you able to work as part of a team?
Do you want to challenge and influence how LYHA performs?
We are looking for customers who can be ‘critical friends’ to join our Customer Experience Committee and Customer Scrutiny Panel. The two groups have different roles, but members of both forums play a vital role in bringing about positive change to our services.
Estates Caretaker, Karl Howard, has been a member of our team for 33 years, having started at LYHA in 1985. During that time he has worked at pretty much all our sites across Yorkshire, from Whitby to Settle and from Barnsley to Leeds. So, who better to give us an insight into his working day at LYHA?
Universal Credit (full service) is now live in all the areas where our customers live. If you are unsure about what this means for you, we have produced a short guide and claimant journey map to help you.