If you have reported three separate anti-social behaviour incidents within the past six months to the police, the council or to us (your housing provider) and feel that the matter has not been resolved, you can use the Community Trigger Process to ask the agencies to review their response to the incidents/anti-social behaviour that you have reported.
LYHA appoints new fire safety equipment contractor
LYHA has appointed DFP Services as our new fire safety equipment contractor to maintain and repair the fire alarms, emergency lighting, smoke vents and fire extinguishers (where fitted) at your scheme.
DFP will carry out planned maintenance checks over and above those carried out by our own LYHA block inspectors and will also come out to check and reset systems in the case of a false activation.
Leeds & Yorkshire Housing Association (LYHA) is delighted to be part of the Kickstart Housing Partnership, a nationwide work-placement scheme led by Clarion Housing Group, the UK’s largest provider of affordable housing.
Leeds & Yorkshire Housing celebrates handing over the keys to new affordable homes
Leeds & Yorkshire Housing Association (LYHA) is delighted to be handing over the keys to 12 new-build apartments in Leeds, just in time for Christmas.
The beautifully designed homes have been built by Redrow and are situated on the popular new ‘Hawthorns’ estate in Whinmoor, Leeds. The affordable housing, managed by LYHA, comprises three one-bed and nine two-bed apartments with gardens, parking and lots of open, green space outside. The ground-floor apartments also have walk-in showers and there is lift access to the first and second floors.
Helping our customers to thrive in their homes and communities is really important to LYHA but we recognise that some of our customers struggle financially on a day to day basis and have limited reserves to fall back on when the unexpected occurs. By providing a small amount of support to customers who are suffering financial hardship we can make a big difference. Recent help we've given has included supermarket shopping vouchers, purchasing white goods and smart phones/tablets to help people access the internet.
We are committed to continually improving our service to customers and to do that we need your feedback.
From the end of this month an independent research agency (MEL Research) will be contacting a sample of our customers every quarter to ask a selection of questions about your experience of our service.
