Read our Annual Report to Customers 2018/19. Our chance to demonstrate how we have performed over the last year and looked after our homes and communities.
We are committed to listening to the views of our customers and always value your feedback.
We hope these "You Said We Dids" highlight some of the ways we have recently acted on what you've told us to make improvements to our service and will continue to do so.
Leeds & Yorkshire Housing Association regains its G1 V1 rating
The Regulator of Social Housing has published its regulatory judgement announcing that Leeds & Yorkshire Housing Association (LYHA) has regained its G1 V1 rating. The judgement acknowledges how LYHA’s approach to health and safety and risk management has been strengthened over recent months.
We are delighted to announce that we have appointed GTD as our new lead maintenance contractor. From this week they will be undertaking all day to day repairs to our properties.
Our latest development, at Catherine's Walk in Barnsley, is now nearing completion, with the first homes ready from October 2019.
The £5.7 million development (part funded by a £2 million Homes England grant) comprises 8 apartments, 6 bungalows and 40 houses. Five of the homes are available for shared ownership and the remainder will be let for affordable rent.
As part of our longstanding commitment to protect the health and safety of our customers, we recently carried out full Fire Risk Assessments of all our schemes with shared, internal communal areas (such as an entrance lobby).
