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Please complete our annual customer survey

Our annual customer STAR survey will go out to customers from today. Your feedback is really important to us, so please take 5 minutes to complete it. Everyone that responds will be entered into a free prize draw to win up to £125 of high street vouchers.

We had a really good response rate last year so it would be great to get the same again.

Read more about Please complete our annual customer survey

News

New opportunities to join our Team

We are looking for three new people to join our team on a 12 month fixed-term basis.

LYHA is a small and dynamic organisation based in Headingley (Leeds). It's a great place to work and we offer an attractive salary and benefits package.

Please click on the links below to find out more about the roles:

Contracts Manager
Customer Services Advisor

Read more about New opportunities to join our Team

Fire Risk Assessments

We are pleased to announce that Penningtons Choices have recently been appointed as our consultants to carry out our Fire Risk Assessments.The assessment programme will start in April 2019 and take around 8-10 weeks to fully complete.

They will only be visiting our properties where there is a shared internal communal area, such as an entrance lobby. Please click here for the full list of properties that will be visited this year.

Get involved!

Are you passionate about customers having a voice?

Are you able to work as part of a team?

Do you want to challenge and influence how LYHA performs?

We are looking for customers who can be ‘critical friends’ to join our Customer Experience Committee and Customer Scrutiny Panel. The two groups have different roles, but members of both forums play a vital role in bringing about positive change to our services.

We are looking for people who:

A Day in the Life

Estates Caretaker, Karl Howard, has been a member of our team for 33 years, having started at LYHA in 1985. During that time he has worked at pretty much all our sites across Yorkshire, from Whitby to Settle and from Barnsley to Leeds. So, who better to give us an insight into his working day at LYHA?

Worried about starting the year in debt?

We know that lots of people struggle for money at this time of year after the expense of Christmas. If this is you, please don't suffer in silence and let your rent payments lapse.

You can contact one of our Income Officers, Katy Horrigan and Chris Radcliffe, on 0113 278 3335. They will be able to answer your questions and signpost you to sources of support.

Universal Credit Advice

Universal Credit (full service) is now live in all the areas where our customers live. If you are unsure about what this means for you, we have produced a short guide and claimant journey map to help you.

There are lots of sources of support including:

www.citizensadvice.org.uk

Looking for a new home? Complete your application form now

To bid on any of our properties you must first have completed and submitted a LYHA Housing Application Form. Simply click here to do this.

Once registered we will issue you with an Application Reference Number which you will need to bid on properties. You can find links to all our currently available properties here.

Shared ownership properties available now

We have some fantastic properties available now for Shared Ownership.

Including:

Ground floor, one bedroom apartment, Mill Square, Horsforth

Two bedroom, first floor apartment, Mill Square, Horsforth

Two bedroom terrace house in Wilthorpe, Barnlsey

Our latest Annual Report

Read our Annual Report to Customers 2017/18. Our chance to demonstrate how we have performed over the last year and looked after our homes and communities.

Electrical safety advice

We have produced this Guide to electrical safety in your home.

Please take a few minutes to read it - the information is very important. If you ever have any concerns about the condition of the electrical system in your home, please contact us immediately on 0113 278 3335.

Making a stand against domestic abuse

Planning permission granted for new Barnsley development

We have announced plans to build 54 new homes in Athersley South, in Barnsley. Planning permission has been granted and work will begin on site in the Summer. Once completed this will be the largest new-build development that LYHA has undertaken for a number of years and will provide much needed affordable homes for families and older people in an area of acute housing need.

The Woodlands, Horsforth (Shared ownership)

Leeds & Yorkshire Housing Association is delighted to offer a mix of beautifully presented one bedroom and two bedroom apartments for shared ownership at The Woodlands on the popular, new Horsforth Vale development.

Celebrating the opening of our latest affordable homes for over 55s

Leeds & Yorkshire Housing Association (LYHA) today celebrates the completion and official opening of a new affordable housing development off Burley Lane, in Horsforth. The £1.8 million scheme comprises thirteen new homes: two 3-bedroom family houses and eleven 2-bedroom apartments for over 55s. These have all been let to local people who were delighted to receive their keys today.

Water hygiene advice for customers

Leeds & Yorkshire Housing is committed to ensuring the Health and Safety of customers at all times. We have produced a water hygiene factsheet about how to minimise your risk of Legionnaires disease.

Rental Exchange Initiative

In January this year we wrote to all our customers to explain about 'The Rental Exchange' that we have signed up to as part of a product called 'Insight' which has been developed to help our customers and ourselves.

LYHA awarded Diversity Network Accreditation

We are delighted that Leeds & Yorkshire Housing Association has been awarded the Diversity Network Accreditation by the Housing Diversity Network. This recognises our efforts to promote equality, diversity and inclusion in all aspects of our work.

Switching Energy Supplier

We’ve teamed up with Energy Angels to provide an energy switching service for our customers. Click here for more information.

Shared ownership

Shared Ownership is an affordable way to get on the property ladder. Click here to find out more!