Condensation and damp

Condensation and damp can both be a nuisance. We've put together some handy FAQs, shown below, to help you identify the difference between condensation and damp. If you are experiencing condensation/damp in your home, please read these before contacting us. Sometimes simple changes can often resolve the problem.

Frequently asked questions

What is condensation?

Condensation is a gathering of tiny water droplets which gather on surfaces like windows and mirrors. It has the appearance of mist or fog. Condensation occurs when warm air contacts with a cold surface. Often this is caused by everyday activities such as having a shower, cooking, drying clothes, and even moisture produced by breathing. 

What is the difference between condensation and damp?

Condensation and damp can both cause mould, damage to clothes, furnishings and decoration, and leave a musty smell. However, damp tends to leave a 'tide mark' on the wall. Condensation is more easily remedied, whereas it can be necessary to make changes to the building work to tackle damp.  

What can I do to reduce condensation?

There are a number of things that you can do to help reduce condensation. These include:

  • Opening windows to ventilate your home (just opening them by a crack can often be enough)

  • Ensuring your home is heated to at least 19 degrees 

  • Opening windows when cooking or after showering. If you don't have windows in these rooms, an extractor fan should be used.

  • Not drying clothes on radiators or inside. If this can't be avoided, ensure the windows are opened when possible.

Please note that we would not recommend leaving windows open when there isn't anyone at home. 


My condensation won't go away. What should I do?

If you have tried putting the above tips into practice for a few weeks and are still not noticing any improvement, please get in touch with us for advice. 

I'm sure it's damp. What should I do?

You should try practicing the tips above for treating condensation, because they can also help with damp. 

If you notice no improvement within a few weeks you should contact us for further advice.