Help us improve

We know we're not perfect and we are working hard to improve; getting the basics right is our core priority. 

 You have told us that we need to improve on:

  • Repairs   
  • Customer Service 
  • Communication

We want to make sure we are doing it in a way that works for both you and us. That's why we are inviting customers to take part in a series of 'How to improve' events.

The nest one will be held on:

Monday 16th July at 10am 
Leeds & Yorkshire Housing Association
​2 Shire Oak Road

If you are able to attend or would be interested in hearing more about future sessions, please email to

Download the flyer here