Make a complaint

At Leeds & Yorkshire Housing Association we aim to provide an excellent service to all our customers and we want to know when we get it wrong, as this allows us to improve the services we deliver to you.  

If you have a complaint please get in touch and talk to a member of the team or, if you would prefer, complete the form below and we will try to resolve this as quickly as we can. 

We will aim to resolve your complaint within 5 working days. Some issues take longer for us to investigate and respond to. If this is the case we will contact you to explain why and give you a revised timescale. See our Complaints Policy Summary for further details. 

(Please note, fields marked with an asterisk (*) must be completed).

Your contact details
Details of your complaint