New postcode search to find your LYHA key contacts

It's now easier than ever to find your LYHA contacts where you live. This includes your Neighbourhood Officer, your Income Officer and your Property Surveyor and how they can each help you.

Simply insert your postcode here and it will bring up your key contacts.

Scam awareness: find out how to protect yourself

Anyone can fall victim to a scam. Unfortunately they are increasingly common and can be very distressing both emotionally and financially.

Have your say

The Regulator of Social Housing makes sure that landlords, such as LYHA, are providing quality homes. They are currently asking for feedback about changes to customer satisfaction measures.

Safety is our top priority

Please help to keep everyone safe by cancelling any appointments in or around your home if you or anyone in your household:

- Is displaying COVID symptoms
- Has tested positive for COVID on either a PCR or lateral flow test
- Is awaiting test results
- Is self-isolating

New Repairs Handbook

We are actively working to improve our repairs service to customers.
As part of this drive we have developed a new Repairs Handbook which sets out how to report a repair and the timescales and service commitments that you can expect from the LYHA team and contractors working on our behalf. 

We are looking for two apprentices to join our team

We are recruiting for two exciting Apprentice roles in our Neighbourhoods and Property Services teams.

Our new Sustainability Report

We have just launched our first Sustainability Report outlining how we foster sustainability in our homes and communities and LYHA's ongoing commitment to socially responsible working practices. To find out more, you can read the report here.

Reconnecting with Customers

We are contacting all LYHA customers over the next 2 months to reconnect following the end of lockdown.  The Covid-19 pandemic has had such a massive impact on everyone. We want to stay in touch, check on wellbeing and update some details so we can provide the best possible service in the future. 

All households we speak to will be entered into a Christmas prize draw.