Free skills training

LYHA has joined up with Interserve to offer free computer skills training to LYHA customers & their families, friends and neighbours (even if they are not customers themselves).
The course teaches a range of IT and employment skills and is available to start online now. At the end of the course you will receive a certificate in Social and Personal Development Level 1. For further information, please email toni.easter@interserve.com or call 07525 902643.

What makes us different makes us stronger

Recent events, in particular the Black Lives Matter Movement, have shone the spotlight on the continuing prejudice and inequalities facing people from Black, Asian and Minority Ethnic (BAME) backgrounds, both here in the UK and throughout the world. I believe that we as an organisation, and as individuals, have a duty to speak up; to take a stand against racism and injustice and ensure that nobody faces discrimination because of their skin colour, race or religion. This extends to our customers, communities, employees and society as a whole.

Delivering Services Safely

As you know the government has recently relaxed some of the lockdown restrictions and has issued guidance to landlords about restarting services. Customers' health and wellbeing will always be our top priority and we are sending out a newsletter to all customers this week to outline how we intend to provide services safely going forward and how to access support if you need it.

Please click here to read it online.

 

We value your feedback

We are committed to continually improving our service to customers and to do that we need your feedback.

Every quarter, independent research agency (MEL Research) contact a sample of our customers to ask a selection of questions about your experience of our service.

Coronavirus update - current changes to our service

We recognise that this is a very concerning time for everyone with regards to the spread of Coronavirus (COVID-19) and its impact on our daily lives. We strongly encourage all our customers to follow the latest government guidance to stay at home (wherever possible) and follow the latest NHS health advice which is continually updated here.  

Delighted to welcome our newest customers

We're delighted to welcome our new customers who are getting their keys to their new Barnsley homes this week. We hope they'll be very happy. 

Our 54 home Catherine's Walk scheme is now complete, comprising 40 houses, 8 apartments and 6 bungalows. For full details please see our press release.

Blog Post from Niesha Martin - LYHA Housing Officer and Housing Futures Insight Leader

We are thrilled that one of our Housing Officers, Niesha Martin, has been selected by the National Housing Federation to be an Insight Leader for their new 'Housing Futures' innovation campaign. 

Here, in her first blog, she takes us through her hopes for the project and journey to date.

 

Rent reviews explained - what does it mean for me?

We are currently writing to all our customers with their new rent and service charge schedule for the next fiancial year, beginning April 2020. We have produced this customer leaflet to help explain the changes.

You Said, We Did

We are committed to listening to the views of our customers and always value your feedback. We hope these "You Said We Dids" highlight some of the ways we have recently acted on what you've told us to make improvements to our service.