Following customer feedback, we have worked with our Customer Scrutiny Panel to upgrade our current telephone system. We hope that this change will improve the experience customers receive when making calls to LYHA.
Our contact number remains the same 0113 278 3335. If all of our advisors are busy when you call, you will be placed in a queue and notified of your position in the queue. We will also give you an estimated waiting time.
We would welcome customers' feedback on the changes to our telephone system. Please share your views with us next time you call.