Cold weather's here: make sure you're prepared

Get yourself prepared for the cold weather with these simple tips. Especially keep a look out for neighbours who are elderly or vulnerable. 

  • Try to keep your home warm, especially the living room and bedroom(s). A constant temperature of at least 18°C is ideal.
  • Where possible, keep furniture away from radiators to get the maximum benefit from your heating. 
  • There is help available if you are struggling to pay your fuel bills, including the Winter Fuel Payment for pensioners and the Warm Home Discount Scheme and Cold Weather Payment if you receive certain benefits. To find out whether you could be eligible, please click on the links or visit  
  • Be a good neighbour. When cold weather hits keep an eye on those around you, particularly anyone who is frail, elderly or vulnerable.
  • If you are going away for a while, make sure that a neighbour has your contact details, so that if a pipe bursts you can find out quickly and minimise any damage. We strongly advise that all customers take out Home Contents Insurance to cover their belongings against the cost of loss due to theft, fire or flood. Prices start from 76p. Click here to find out more or view our application form.