We are delighted to have been awarded the Investors in People (IIP) Silver Award. The accreditation recognises the considerable progress we've made over the last two years in improving our service to customers and transforming our working culture. Amongst the comments in the assessor’s report were:
- ‘Your people believe you make a real difference to your customers and the local community’
- ‘LYHA’s ambition and social purpose inspire and motivate people to want to do their best work’
- ‘You care about your people and are ambitious to do even more for them’
Mark Pearson, Chief Executive of LYHA, comments: "I am thrilled with this achievement and the positive feedback from our colleagues. Everyone works incredibly hard and I am proud to work with such a dedicated team of people. Together we have recently launched a new three-year Corporate Plan 'Together 2023' which sets out our new mission, vision and values. Our colleagues have not only embraced the new values but played a key role in developing them.
"It has been a tough year for everyone and we’ve have had to make big changes to the way we operate in light of the COVID pandemic. But we have risen to the challenge and are committed to keep improving and keep moving forward – next stop gold!"