Continually improving our repairs service is very important to us and listening to customer feedback, we know that you agree. We therefore decided to retender our repairs contract, with our Customer Scrutiny Panel playing a key role in the selection process to ensure that customers’ views were taken into account.
We are now pleased to announce that after a rigorous tender process, GTD Painting & Property Maintenance has been chosen as our preferred lead contractor. The award of this new 8 year contract gives us a great opportunity to start afresh and we will immediately begin work on designing service improvements. We believe that GTD share our core values and feel confident that they will help us deliver consistently high levels of service, good value for money and a positive customer experience.