Leeds & Yorkshire Housing Association (LYHA) is tendering their responsive repairs and planned maintenance services for its housing stock in Leeds and surrounding areas. These services will be delivered to around 1,550 homes and will include:
- Providing an out of hours repairs service through a contact centre, for emergency property repairs (evenings and weekends)
- Providing an efficient responsive repairs service driven by appointments for our customers. Repairs are classified as Emergency (4 hours), Urgent (2 working days) and Routine Repairs (20 working days) and will be driven by a schedule of rates (Nat Fed v7).
- Providing planned maintenance works, comprising kitchens, bathrooms, electrical works, doors and windows. These programmes are determined on an annual basis using our stock condition information.
We are looking for one contractor to deliver these works. It is a requirement that all works are delivered to both high quality standards and the highest levels of customer service, and that health and safety and compliance are achieved.
This contract will commence on 1 October 2020 and run to 30 March 2029 and is valued at circa £10 million.
For access to the tender pack, please visit: https://in-tendhost.co.uk/intendsharedservices/aspx/Tenders/Current
The closing date for applications for the tender is 12 noon, 23 August 2020.