Universal Credit (full service) is now live in all the areas where our customers live. If you are unsure about what this means for you, we have produced a short guide and claimant journey map to help you.
There are lots of sources of support including:
www.gov.uk/benefits-calculators
www.turn2us.org.uk/benefitscalculator
Our team is also on hand to help and answer any questions you might have. If in doubt, please call 0113 2783335 and ask to speak to one of our Income Officers.