Our people

The dedicated LYHA team is responsible for managing and maintaining our homes and estates, and providing high quality services to our customers.

Executive Management Team

Our Executive Management Team provides leadership to LYHA and is responsible for working with our Board to deliver the corporate strategy, aims and objectives.

Mark Pearson

Mark is our Chief Executive

Adam Hutchinson

Adam is our Director of Resources

Joanna Chambers

Joanna is our Head of Home and Growth.

Gavin Fisk

Gavin is our Director of Customer Services

Neighbourhood Services Team

Our Neighbourhood Services Team helps customers manage their tenancies. They provide help and advice around looking after your home, paying your rent and community safety.

Michael Driscoll

Michael is our Neighbourhood Services Manager

Craig Warren

Craig is our Neighbourhood Team Leader, responsible for managing our Neighbourhood Team of Housing and Income Officers.

Nina Forrest

Nina is one of our Neighbourhood Officers

Sarah Benjamin

Sarah is one of our Neighbourhood Officers

Katy Horrigan

Katy is one of our Income Officers

Niesha Martin

Niesha is one of our Neighbourhood Officers

Tom Whitworth

Tom is our Community Investment Officer

Chris Radcliffe

Chris is one of our Income Officers

Property Services Team

Our Property Services Team is responsible for all maintenance, repairs and health and safety inspections in our homes.

Wayne Fox

Wayne is our Property Services Manager

Russell Beavers

Russell is one of our Contracts Manager

Andy Bennett

Andy is one of our Property Surveyors.

Alison Rawding

Alison is our Property Support Officer

Carl Pickering

Carl is one of our Property Surveyors.

Customer Services Team

Our Customer Services Team is the first point of contact for customers and will direct your call to the relevant person. We aim for first time resolution and work with teams across the business to provide support for customers.

 

Joe Taylor

Joe is our Customer Services Team Leader

Sarah Marah

Sarah is one of our Customer Advisors.

Amber Larkins

Amber is one of our Customer Advisors

Vivienne Stephenson

Vivienne is one of our Customer Advisors.

Estates Team

Our Estates Team is responsible for maintaining our sites both inside and out, come rain or shine. This includes gardening, maintenance and cleaning of the communal areas on our estates. 

Jason Hutchinson

Jason is our Estates & Facilities Manager

Our estates team

Jason, Karl, Gary, Paul, Tracey, David and Andrew make up our estates team.

Andy Foster and Graham Spark

Andy and Graham are our two Health & Safety Block Inspectors.

Other team members

Members of our wider team carry out a number of other functions including Finance, IT, Health and Safety, Communications and HR.

Sally Hilton

Sally is our HR Officer.

Georgina Thompson

Georgina is our Marketing Officer.

Norman Davidson

Norman is our Assurance and Compliance Manager

Elaine Hindes

Elaine is our Sales and Project Officer

Elizabeth Hirst

Elizabeth is our Corporate Governance Officer