Mark Pearson
Mark is our Chief Executive
The dedicated LYHA team is responsible for managing and maintaining our homes and estates, and providing high quality services to our customers.
Our Executive Management Team provides leadership to LYHA and is responsible for working with our Board to deliver the corporate strategy, aims and objectives.
Mark is our Chief Executive
Adam is our Director of Resources/ Company Secretary
Joanna is our Director of Assets and Growth
Gavin is our Director of Communities and Customer Service
Our Neighbourhood Services Team helps customers manage their tenancies. They provide help and advice around looking after your home, paying your rent and community safety.
Craig is our Neighbourhood Team Leader
Sarah is one of our Neighbourhood Officers
Katy is one of our Income Officers
Chris is one of our Income Officers
Sharon is our Tenancy Sustainment Officer
Saeed is one of our Neighbourhood Officers
Clare is one of our Neighbourhood Officers
Lauren is one of our Neighbourhood Officers
Our Property Services Team is responsible for all maintenance, repairs and health and safety inspections in our homes.
Wayne is our Property Services Manager
Alison is our Property Support Officer
Carl is one of our Property Surveyors.
Simon is one of our Property Surveyors.
Our Estates Team is responsible for maintaining our sites both inside and out, come rain or shine. This includes gardening, maintenance and cleaning of the communal areas on our estates.
Jason is our Estates & Facilities Manager
Jason, Karl, Gary, Paul, Richard, Callum and Paul make up our estates team.
Andy and Graham are our two Health & Safety Block Inspectors.
Our Customer Services Team is the first point of contact for customers and will direct your call to the relevant person. We aim for first time resolution and work with teams across the business to provide support for customers.
Vivienne is one of our Customer Advisors
Members of our wider team carry out a number of other functions including Finance, IT, Health and Safety, Communications and HR.
Sally is our HR Officer.
Georgina is our Marketing Officer.
Norman is our Assurance and Compliance Manager
Elaine is our Sales and Project Officer
Elizabeth is our Corporate Governance Officer
Mark is our Systems and Business Analyst.
Mathew is our IT Apprentice.
Paula is our HR/OD Business Partner
Jo-Anne is one of our Neighbourhood Officers