Our people

The dedicated LYHA team is responsible for managing and maintaining our homes and estates, and providing high quality services to our customers.

Executive Management Team

Our Executive Management Team provides leadership to LYHA and is responsible for working with our Board to deliver the corporate strategy, aims and objectives.

Mark Pearson

Mark is our Chief Executive

Adam Hutchinson

Adam is our Director of Resources/ Company Secretary

Joanna Chambers

Joanna is our Director of Assets and Growth

Gavin Fisk

Gavin is our Director of Communities and Customer Service

Neighbourhood Services Team

Our Neighbourhood Services Team helps customers manage their tenancies. They provide help and advice around looking after your home, paying your rent and community safety.

Craig Warren

Craig is our Neighbourhood Team Leader

Sarah Benjamin

Sarah is one of our Neighbourhood Officers

Katy Horrigan

Katy is one of our Income Officers

Chris Radcliffe

Chris is one of our Income Officers

Sharon Rhodes

Sharon is our Tenancy Sustainment Officer

Ola Adeyemi

Saeed is one of our Neighbourhood Officers

Clare Grayson

Clare is one of our Neighbourhood Officers

Lauren Rae

Lauren is one of our Neighbourhood Officers

Property Services Team

Our Property Services Team is responsible for all maintenance, repairs and health and safety inspections in our homes.

Wayne Fox

Wayne is our Property Services Manager

Alison Rawding

Alison is our Property Support Officer

Carl Pickering

Carl is one of our Property Surveyors.

Simon Smith

Simon is one of our Property Surveyors.

Estates Team

Our Estates Team is responsible for maintaining our sites both inside and out, come rain or shine. This includes gardening, maintenance and cleaning of the communal areas on our estates. 

Jason Hutchinson

Jason is our Estates & Facilities Manager

Our estates team

Jason, Karl, Gary, Paul, Richard, Callum and Paul make up our estates team.

Andy Foster and Graham Spark

Andy and Graham are our two Health & Safety Block Inspectors.

Customer Services Team

Our Customer Services Team is the first point of contact for customers and will direct your call to the relevant person. We aim for first time resolution and work with teams across the business to provide support for customers.


Vivienne Stephenson

Vivienne is one of our Customer Advisors

Other team members

Members of our wider team carry out a number of other functions including Finance, IT, Health and Safety, Communications and HR.

Sally Hilton

Sally is our HR Officer.

Georgina Thompson

Georgina is our Marketing Officer.

Norman Davidson

Norman is our Assurance and Compliance Manager

Elaine Hindes

Elaine is our Sales and Project Officer

Elizabeth Hirst

Elizabeth is our Corporate Governance Officer

Mark Woodhead

Mark is our Systems and Business Analyst.

Matthew Fletcher

Mathew is our IT Apprentice.

Paula Whylie

Paula is our HR/OD Business Partner

Jo-Anne Ward

Jo-Anne is one of our Neighbourhood Officers