Our Vision

"To provide excellent quality homes and services that make a positive impact on people and communities."

How we measure the success of LYHA is based on a culture that focuses on our customers and the provision of high performing, quality services - led by a Board with strong skills and delivered by a committed team of staff.

Our agreed strategic aims are:

  • to be a strong, viable and efficient BUSINESS
  • to provide CUSTOMER excellence
  • to make a positive difference LOCALLY
  • to be an EMPLOYER of choice
  • to GROW our business
  • to have an excellent REPUTATION

We also believe in a set of VALUES that underpin all that we do:

  • strong principles and integrity
  • working together
  • people focused
  • professional
  • ambitious
  • local presence
  • pride

For further information please view our Corporate Plan 2016 - 2020