How we measure the success of LYHA is based on a culture that focuses on our customers and the provision of high performing, quality services - led by a Board with strong skills and delivered by a committed team of staff.
Our agreed strategic aims are:
- to be a strong, viable and efficient BUSINESS
- to provide CUSTOMER excellence
- to make a positive difference LOCALLY
- to be an EMPLOYER of choice
- to GROW our business
- to have an excellent REPUTATION
We also believe in a set of VALUES that underpin all that we do:
- strong principles and integrity
- working together
- people focused
- professional
- ambitious
- local presence
- pride
For further information please view our Corporate Plan 2016 - 2020
