Useful contacts and guidance



We understand that this is a very worrying time so we've compiled a list of helpful contacts and sources of support and advice that we hope might be helpful to you. If you can't find the answers you are looking for, please contact LYHA and our team will try our best to help you: Tel: 0113 2783335, Email:

Health advice

Advice for people at high risk

Symptoms and what to do


Finanancial and employment advice

Citizens Advice Bureau

Check what benefits you can get



Energy supplies

Worried about topping up your gas/electricity pre-pay meter while self-isolating? Please phone your provider who'll make sure your energy stays on: British Gas - 0333 202 9802; EDF - 0333 200 5100; EON - 0345 052 000; Npower - 0800 073 3000; Scottish Power - 0800 027 0072; SSE - 0345 026 2658